Reviews For Sport Clips Haircuts of Town Center at Creekside

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1 rating

We arrived to an overly packed waiting room. We (two of us) signed in and were 14 & 15 on the list. We went next door to Target to kill some time since there was no sitting room. When we came back, we were 10 & 11 and there was still standing room only. We went next door to Sally’s to kill some more time and when we came back 5 minutes later, we were locked out! We called and asked them if we were still on the list and they confirmed that we were but refused to open the door to let us in because he had to be in by 5:00. We obviously were in twice before 5:00 as it was 5:05 at the time of the call. They refused to let us in and we were forced to leave. Mind you, we drove 45 minutes just to get here to get a haircut and had no other reason for coming to New Braunfels! I have NEVER had such horrible service at any other Sports Clips locations. This New Braunfels location is NOT living up to the standards of the franchise. And, at this point, I will have to go somewhere else to get my hair cut so why should I bother coming back to Sports Clips ever again, if this is the level of service that they choose to provide!

Reply from Sport Clips Haircuts of Town Center at Creekside:
Thank you for leaving us a review. We are so sorry to hear of your experience. We have addressed with our team and had made changes as needed.

1 rating

My son was given the most uneven haircut last night. Looks horrible. Accidentally hit one star, should be negative stars.

Reply from Sport Clips Haircuts of Town Center at Creekside:
Thank you for the feedback. We take pride on our service and will address with team member to help her achieve the level that is needed to produce great haircuts.

1 rating

Worst haircut my boys and bud I have ever had. We felt like we where in a rush so they could get to the next person. I tried to explain how I wanted there cuz after they were done. All I got was an excuse after another so they wouldn't have to sit them back down to cut it like we wanted it. I PAID OVER $70 FOR 3 OF US. I'M NEVER GOING BACK THERE AGAIN.

Rated 3.3 out of 5.0 based on 16 Client reviews

1
Doug P. | March 24, 2019 Overall Experience

"We arrived to an overly packed waiting room. We (two of us) signed in and were 14 & 15 on the list."

1
Mary C. | February 14, 2019 Haircut

"My son was given the most uneven haircut last night. Looks horrible. Accidentally hit one star, shou"

1
Luis C. | January 13, 2019 Haircut

"Worst haircut my boys and bud I have ever had. We felt like we where in a rush so they could get to "

5
Mike M. | November 6, 2018 Stylist

"I had Alyssa as a stylist. She was superb. She listened to my desires and asked me my thoughts on ho"

5
John S. | June 19, 2018 Overall Experience

"I have had nothing but exceptional service every time I go in. Every stylist has cut my hair exactly"

1
Michael T. | June 2, 2018 Service

"This place and service is simply poor. If not for 1 stylist, I would have quit this location long a"

1
MICHAEL H. | January 12, 2018 Stylist

"Literally just got the worst haircut by the stylist! I asked for a zero fade and got dog crap. Will "

5
Eric W. | December 31, 2017 Overall Experience

"D'lane always greets with great customer service and always does a amazing job on cutting my hair."

5
Tony T. | December 19, 2017 Haircut

"D'Laney and Dannie have been cutting my hair for sometime. Great service and atmosphere."

5
Rob D. | December 18, 2017 Haircut

"She does a very good job every time. "