Reviews For Sport Clips Haircuts of Town Center at Creekside

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1 rating

We arrived to an overly packed waiting room. We (two of us) signed in and were 14 & 15 on the list. We went next door to Target to kill some time since there was no sitting room. When we came back, we were 10 & 11 and there was still standing room only. We went next door to Sally’s to kill some more time and when we came back 5 minutes later, we were locked out! We called and asked them if we were still on the list and they confirmed that we were but refused to open the door to let us in because he had to be in by 5:00. We obviously were in twice before 5:00 as it was 5:05 at the time of the call. They refused to let us in and we were forced to leave. Mind you, we drove 45 minutes just to get here to get a haircut and had no other reason for coming to New Braunfels! I have NEVER had such horrible service at any other Sports Clips locations. This New Braunfels location is NOT living up to the standards of the franchise. And, at this point, I will have to go somewhere else to get my hair cut so why should I bother coming back to Sports Clips ever again, if this is the level of service that they choose to provide!

1 rating

We arrived to an overly packed waiting room at the Town Center at Creekside location in New Braunfels, TX. We (two of us) signed in and were 14 & 15 on the list. We went next door to Target to kill some time since there was no sitting room. When we came back, we were 10 & 11 and there was still standing room only. We went next door to Sally?s to kill some more time and when we came back 5 minutes later, we were locked out! We called and asked them if we were still on the list and they confirmed that we were but refused to open the door to let us in because he had to be in by 5:00. We obviously were in twice before 5:00 as it was 5:05 at the time of the call. They refused to let us in and we were forced to leave. Mind you, we drove 45 minutes just to get here to get a haircut and had no other reason for coming to New Braunfels! I have NEVER had such horrible service at any other Sports Clips locations. This New Braunfels location is NOT living up to the standards of the franchise. And, at this point, I will have to go somewhere else to get my hair cut so why should I bother coming back to Sports Clips ever again, if this is the level of service that they choose to provide!

5 rating

Erica did a great job for us today. She took her time and was so precise. She did the cut exactly like we wanted. Thank you Erica

Rated 3.3 out of 5.0 based on 26 Client reviews

1
Doug P. | March 24, 2019 Overall Experience

"We arrived to an overly packed waiting room. We (two of us) signed in and were 14 & 15 on the list."

1
Sammi D. | March 23, 2019 Facebook

"We arrived to an overly packed waiting room at the Town Center at Creekside location in New Braunfel"

5
Charlotte F. | March 22, 2019 Facebook

"Erica did a great job for us today. She took her time and was so precise. She did the cut exactly li"

1
Raeanna M. | March 12, 2019 Google

"Husband complains after every haircut he's gotten from here"

3
Trisha A. | February 22, 2019 Google

"Slow but good cuts."

1
Miranda S. | February 21, 2019 Google

"Waits are outrageous even on a weekday afternoon. End up going elsewhere."

1
Mary C. | February 14, 2019 Haircut

"My son was given the most uneven haircut last night. Looks horrible. Accidentally hit one star, shou"

5
Karl R. | February 9, 2019 Facebook

"I checked in via their app and received a text 10 minutes before my time. Went in, sat down and a fe"

5
Kevin | February 4, 2019 Google

"Quick easy know what to expect"

4
Zachary M. | February 1, 2019 Google

"Loren the new manager, is very nice and open to customer feedback, i would recommend working with he"